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电子商务(英文精编版·第10版)

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  商品基本信息
商品名称:  电子商务(英文精编版·第10版)
作者:  Gary P. Schneider
市场价:  69.00
ISBN号:  9787111434337
版次:  1-1
出版日期:  2013-08
页数:  
字数:  
出版社:  机械工业出版社
  目录
《电子商务(英文精编版.第10版)》
preface
part 1: introduction
chapter 1 the second wave of global e-business
electronic commerce: into the third wave
electronic commerce and electronic business
categories of electronic commerce
the development and growth of electronic commerce
the dot-com boom, bust, and rebirth
the second wave of electronic commerce
the third wave begins
business models, revenue models, and business processes
focus on specific business processes
role of merchandising
product/process suitability to electronic commerce
electronic commerce: opportunities, cautions, and concerns
opportunities for electronic commerce
electronic commerce: cautions and concerns
economic forces and electronic commerce
transaction costs

.markets and hierarchies
using electronic commerce to reduce transaction costs
network economic structures
network effects
identifying electronic commerce opportunities
strategic business unit value chains
industry value chains
swot analysis: evaluating business unit opportunities
international nature of electronic commerce
trust issues on the web
language issues
cultural issues
culture and government
infrastructure issues
summary
key terms
review questions
exercises
cases
chapter 2 e-business technology basics
the intemet and the world wide web
origins of the internet
new uses for the intemet
commercial use of the intemet
growth of the internet
packet-switched networks
routing packets
public and private networks
virtual private networks (vpns)
intranets and extranets
internet protocols
tcp/ip
ip addressing
electronic mail protocols
web page request and delivery protocols
emergence of the world wide web
the development of hypertext
graphical interfaces for hypertext
the world wide web
the deep web
domain names
markup languages and the web
markup languages
hypertext markup language
extensible markup language (xml)
html and xml editors
internet connection options
connectivity overview
voice-grade telephone connections
broadband connections
leased-line connections
wireless connections
internet2 and the semantic web
summary
key terms
review questions
exercises
cases
part 2: business strategies for electronic commerce
chapter 3 web server and e-mail technologies
web server basics
dynamic content generation
multiple meanings of "server"
web client/server architectures
software for web servers
operating systems for web servers
web server software
finding web server software information
electronic mail (e-mail)
e-mail benefits
e-mail drawbacks
spam
solutions to the spam problem
web site utility programs
finger and ping utilities
tracert and other route-tracing programs
telnet and ftp utilities
indexing and searching utility programs
data analysis software
link-checking utilities
remote server administration
web server hardware
server computers
web servers and green computing
web server performance evaluation
web server hardware architectures
summary
key terms
review questions
exercises
cases
chapter 4 e-business revenue models
revenue models for online business
web catalog revcnue models
fee-for-content revenue models
advertising as a revenue model element
fee-for-transaction revenue models
fee-for-service revenue models
free for many, fee for a few
changing strategies: revenue models in transition
subscription to advertising-supported model
advertising-supported to advertising-subscription mixed model
advertising-supported to fee-for-services model
advertising-supported to subscription model
multiple changes to revenue models
revenue strategy issues for online businesses
channel conflict and cannibalization
strategic alliances
luxury goods strategies
overstock sales strategies
creating an effective business presence online
identifying web presence goals
web site usability
how the web is different
meeting the needs of web site visitors
trust and loyalty
usability testing
customer-centrie web site design
using the web to connect with customers
the nature of communication on the web
summary
key terms
review questions
exercises
cases
chapter 5 selling to consumers online
web marketing strategies
the four ps of marketing
product-based marketing strategies
customer-based marketing strategies
communicating with different market segments
trust, complexity, and media choice
market segmentation
market segmentation on the web
offering customers a choice on the web
beyond market segmentation: customer behavior and relationship intensity
segmentation using customer behavior
customer relationship intensity and life-cycle segmentation
acquisition, conversion, and retention of customers
customer acquisition, conversion, and retention: the funnel model
advertising on the web
banner ads
t

   内容简介
    本书是一本均衡讲述电子商务中商务问题和技术问题的教科书,既不是避开技术谈管理,也不是通篇陷入技术细节之中,达到了技术与管理、理论与实务的有机结合。全书分为四篇,即概述篇、业务战略篇、技术篇和整合篇。较之旧版,本版力求反映出电子商务领域中的最新变化以及企业和社会如何响应这些变化。
   本书定位明确、体例新颖、结构合理、内容全面、语言精炼、叙述清晰,适合作为高等院校相关专业的电子商务课程教材,也可供企业经营管理者和从事电子商务的专业人士参考。

    
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