【中商原版】重新定义组织运营 Redefining Operational Excellence 英文原版 Andrew Miller
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商品详情
Redefining Operational Excellence
基本信息
Edited by：Andrew Miller
Publisher：Amacom
Published：11 Jun 2014
Language：English
Format Paperback：256 pages
ISBN10：0814439896
ISBN13：9780814439890
Weight：271 g
Dimensions：152 x 229 x 12（mm）
页面参数仅供参考，具体以实物为准
书籍简介
企业什么时候才能吸取教训?你不能通过裁员和削减预算来实现可持续增长。我们的世界太复杂，联系太紧密，技术发展太快，对于组织来说，仅仅通过消除浪费和增加标准化就无法取得显著的结果。也许这些方法以前管用——偶尔管用——但现在不行了。“重新定义卓越运营”大胆地宣称，旧方式的蹲守和重新关注业务战略不再可行。卓越的运营是一种思维方式，是一种质疑当前模式的公司文化，它关注的不是削减和削减，而是增加价值、做出改进和提高速度。这本开创性的指南涵盖了一切——流程，人员，*驱动创新和协作*吸引客户*吸引和留住顶级人才*协调战略和执行*优化速度*和更多运营卓越是指在企业通常不关注的隐蔽领域找到资金和业绩提升。有了这个不可或缺的、包罗万象的资源，你会发现在哪里!
When will companies learn? You cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore. Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed. This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to:* Drive innovation and collaboration* Engage customers* Attract and retain top people* Align strategy and execution* Optimize speed* And moreOperational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you'll discover where!
作者简介
Andrew Miller是一位运营专家，他的客户包括加拿大新斯科舍省银行、加拿大McKesson、3M加拿大、西奈山医院和其他世界级机构。在2006年开始他的公司之前，他在IBM商业咨询服务公司和普华永道咨询公司担任高级咨询职位。
Andrew Miller is an operations expert whose clients include the Bank of Nova Scotia, McKesson Canada, 3M Canada, Mount Sinai Hospital, and other world-class institutions. Before starting his firm in 2006, he held senior consulting positions with IBM Business Consulting Services and PricewaterhouseCoopers Consulting.
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