目录：

Map of the course Introduction

Unit 1 People

1.1 Meeting people

1.2 Keeping the conversation going

1.3 Finding out about people

Unit 2 Talking about companies

2.1 Describing a company

2.2 Starting a business

2.3 Getting product information

Unit 3 Jobs

3.1 Company structure

3.2 Describing responsibilities

3.3 Leaving a message

Unit 4 Work and play

4.1 Inviting

4.2 Getting to know you

4.3 Market research

Unit 5 Revision and consolidation

Unit 6 Transportation

6.1 Describing infrastructure

6.2 Forms of transport

6.3 Dealing with an order

Unit 7 Imports and exports

7.1 Talking about industries

7.2 Talking about imports and exports

7.3 Made in America

Unit 8 Arrangements

8.1 Discussing an itinerary

8.2 Dealing with correspondence

8.3 Making and changing an appointment

Unit 9 Products and services

9.1 Services

9.2 Describing a product

9.3 Keeping the customer happy

Unit 10 Revision and consolidation

Unit 11 Marketing

11.1 Projecting an image

11.2 Choosing your media

11.3 Choosing a promotional product for your company

Unit 12 Statistics

12.1 Describing performance

12.2 Choosing your media

12.3 Presenting information

Unit 13 Money

13.1 Negotiating the price

13.2 Getting paid

13.3 Chasing payment

Unit 14 Socializing

14.1 Gift-giving

14.2 Planning a free day

14.3 Eating out

Unit 15 Revision and consolidation

Unit 16 Business culture and ethics

16.1 Corporate culture

16.2 Everyday dilemmas

16.3 A woman’s place

Unit 17 Meetings

17.1 Greening the office

17.2 Reporting

17.3 Cutting costs

Unit 18 Processes

18.1 Talking about regulations

18.2 Describing a process

18.3 Company history

Unit 19 Conferences

19.1 Finding a location

19.2 Organizing the conference

19.3 Presenting your product

Unit 20 Revision and consolidation

Resource activities