《职场通用英语》内容紧紧围绕英语学科核心素养，与时代、专业、岗位相结合，突出英语学科的工具性、职业性和人文性。按照求职、办公、接待、会议、交通、住宿、餐饮、差旅、职业规划、客户服务这些常见的职场工作情境划分为10个单元，每个单元设听、说、读、写、语法、文化之旅6个部分，融入了中国的新发展、新变化、新成就，国内外新的技术发明，国际交往通行法则、中外行为差异等，同时每个单元还设置“职场建议”、高等学校英语应用能力AB级考试真题练习，以全面培养学生职场涉外沟通、多元文化交流、语言思维提升和自主学习完善的学科核心素养和职业素养。本书可作为高职或应用型本科院校公共英语课教材。

本书配有动画、音频，读者通过扫描书中二维码即可观看。

本书配有电子课件，凡使用本书作为教材的教师可登录机械工业出版社教育服务网www.cmpedu.com下载。咨询电话：010-88379375。

目 录 CONTENTS

前言

学习指南

二维码索引

Unit (page)

Listening & Speaking

Reading

01

Job Interview

/ 001

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

phone Interview

02

In the Office

/ 021

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

Office Etiquette

03

Receiving Visitors

/ 041

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

How to Receive Visitors in Your Company

04

Meeting

/ 059

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

What You Should Know about Virtual Meetings

05

Transport

/ 076

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

Development of Chinese Transport

06

Hotel

/ 093

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

Choosing a Hotel for Your Business Trip

07

Business Dinner

/ 110

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

Key Elements to a Successful Business Dinner

08

Business Trips

/ 128

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

Going on a Business Trip

09

Career Plans

/ 144

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

How to Make a Career Plan

10

Customer Service

/ 162

Ⅰ Lead-in

Ⅱ Listening Comprehension

Ⅲ Speaking

How to Handle the Customer Complaints

参考文献 /180