跨文化交际与礼仪=Cross-Cultural Communication and Etiquette:英文/崔静静主编

定价：45.00元

出版时间：2023.8

ISBN 978-7-5024-9635-7

Contents

Part Ⅰ  Culture and EtiquetteChapter 1  An Overview of Culture and Etiquette

  Lead-in

  1.1  Culture

  1.2  Communication

  1.3  Intercultural communication

  1.4  Global view on intercultural communication

  1.5  Etiquette culture in global village

  Exercises

  References

Chapter 2  Chinese and Western Philosophy

  Lead-in

  2.1  A brief history of Chinese philosophy

  2.2  A brief history of Western philosophy

  2.3  Representative Chinese philosophers

  2.4  Representative Western philosophers

  2.5  Comparison of Chinese and Western philosophy

  Exercises

  References

Part Ⅱ  Cross-Culture and EtiquetteChapter 3  Customs and Etiquette Across Countries

  Lead-in

  3.1  Social customs and etiquette

  3.2  Oriental culture

  3.3  Culture in some western countries

  3.4  Middle Eastern culture

  3.5  Main African cultures

  Exercises

  References

      Chapter 4  Etiquette in Intercultural Communication

  Lead-in

  4.1  Intercultural communication and cultural conflicts between China and 

the West

  4.2  General intercultural business etiquette

  4.3  Business negotiation etiquette

  4.4  The difference of business letter etiquette

  4.5  Communication strategies of Chinese and western business etiquette

  4.6  E-mail etiquette

  Exercises

  References

Part Ⅲ  Daily EtiquetteChapter 5  Travel

  Lead-in

  5.1  Traveling with your boss

  5.2  Travel customs and tips

  5.3  Airplane/Airport etiquette

  5.4  Other related items

  Exercises

  References

Chapter 6  Table Manners

  Lead-in

  6.1  Table manners basics

  6.2  Decoding the table setting

  6.3  Hosting or participating the business meals

  Exercises

  References

Chapter 7  Polished Professional

  Lead-in

  7.1  How to make a great first impression

  7.2  Personal presentation

  7.3  Rules of the handshake

  7.4  Kiss and hug

  7.5  Introductions

  7.6  Making an entrance

  7.7  How to exude confidence,authority,and charisma

  7.8  How to take credit without bragging

  7.9  Giving toasts and speeches

  7.10  Professional dressing

  7.11  Professional grooming

  Exercises

  References

Part Ⅳ  Business EtiquetteChapter 8  Business Etiquette in some Countries

  Lead-in

  8.1  Business etiquette in the UK

  8.2  Business etiquette in the U.S.

  8.3  Business etiquette in Japan

  8.4  Business etiquette in France

  8.5  Business etiquette in Germany

  8.6  Business etiquette in Netherlands

  8.7  Business etiquette in Russia

  8.8  Business etiquette in South Africa

  8.9  Essentials to know about gestures across countries

  Exercises

  References

Chapter 9  Business Communication Making the Connection

  Lead-in

  9.1  Nonverbal cues

  9.2  Be a good conversationalist

  Exercises

  References

Chapter 10  Workplace Etiquette

  Lead-in

  10.1  Rules of open-office etiquette

  10.2  Dealing with relationships in the workplace

  10.3  Business reception etiquette

  10.4  Office e-mail etiquette

  10.5  Office phone etiquette

  10.6  Office elevator etiquette

  Exercises

  References

Chapter 11  Job Application and Interview Etiquette

  Lead-in

  11.1  Before job interviews

  11.2  During job interviews

  11.3  After job interviews

  11.4  Golden rules in a job interview

  11.5  How to make your job application stand out

  Exercises

  References