情商 一个简单可行的指南 Emotional Intelligence A Simple And Actionable Guide

基本信息

Format:Paperback / softback 184 pages

Publisher:John Wiley & Sons Australia Ltd

Imprint:John Wiley & Sons Australia Ltd

ISBN:9780730391494

Published:1 May 2021

Weight:244g

Dimensions:140 x 217 x 14 (mm)

页面参数仅供参考，具体以实物为准

书籍简介

随着世界各地的组织越来越重视员工的心态和健康，发展情商（EI）的重要性空前高涨。工作场所中的情商，包括自我意识、自我调节、同理心、社交技能和动机这五个关键概念，被定义为识别和管理个人情绪以及同事和共事者情绪的能力。情商的需求量很大，有望成为未来工作成功的重要组成部分。《情商 一个简单可行的指南》旨在帮助您掌握情商，使您能够为组织中的每个人实现杰出结果。 

这本实用、易用的资料突破了关于 EI 的炒作和迷思，为在工作场所发展和实施 EI 提供了清晰的指导、强大的工具和可行的步骤，以取得立竿见影的效果。艾米-雅各布森（Amy Jacobson）是一位经验丰富的EI专家、领导力培训师和教练，她分享了在任何情况下提高EI的工具、方法、概念和行动。

As organisations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Emotional Intelligence in the workplace—including the five key concepts of self-awareness, self-regulation, empathy, social skills and motivation—is defined as your ability to identify and manage your personal emotions and the emotions of your colleagues and co-workers. Emotional Intelligence is in high demand and is expected to become an essential component of success in the future of work. Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership is designed to help you master EI and empower you to achieve the very best outcome for everyone in your organisation.  

Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results. Amy Jacobson, an experienced EI specialist, leadership trainer and coach, shares the tools, methodologies, concepts and actions that increase EI in any situation. 

作者简介

艾米-雅各布森（Amy Jacobson）是一位经验丰富的情商专家、广受追捧的演讲家、励志领导力培训师和教练。她与机构和有事业心的个人合作，帮助他们取得非凡成果、高绩效和成功。

Amy Jacobson is an experienced Emotional Intelligence specialist, sought-after speaker and inspirational leadership trainer and coach. She works with organisations and career-minded individuals to achieve outstanding results, high performance and success.

目录

TABLE OF CONTENTS

Foreword vii

About the Author ix

Acknowledgements xi

Introduction xiii

Part I What is emotional intelligence? 1

1 The history of emotional intelligence 3

2 Can EI be taught or are we born with it? 5

3 How do we measure EI? 9

Part II Disrupting Mindsets Using Ei 13

4 The EI Rewiring Process 15

5 Own it: Becoming self-aware and owning who we are 19

6 Face it: Controlling our emotions and working with them 41

7 Feel it: Understanding others and the impact we have on them 61

8 Ask it: Communicating with influence and purpose 89

9 Drive it: Being motivated and reaching our full potential 123

Part III the Future of Ei in the Workplace 149

10 The importance of EI in an AI world 151

11 EI and job titles 153

Becoming emotionally intelligent 159

Index 161