如何做好绩效评估：简单、有效、正确 How to Be Good at Performance Appraisals: Simple, Effective, Done Right

基本信息

Format:Hardback 240 pages, Illustrations

Publisher:Harvard Business Review Press

Imprint:Harvard Business Review Press

ISBN:9781422162286

Published:5 Jul 2011

Weight:368g

Dimensions:210 x 150 x 21 (mm)

页面参数仅供参考，具体以实物为准

书籍简介

您是否负责管理员工？如果是，这本书适合您。

经理艰巨且重要的职责之一是评估员工的绩效，提供诚实的反馈并阐明他们做得好的地方和需要改进的地方。

在《如何做好绩效评估》一书中，Dick Grote 提供了简明实用的指南，帮助您在绩效评估流程的每一步取得成功——无论您的组织使用哪种绩效管理系统。通过分步说明、示例、可做和不可做的项目列表、示例对话和建议脚本，他向您展示了如何处理每一项评估活动，从设定目标和定义工作职责到评估绩效质量和面对面讨论绩效评估。

基于数十年指导经理克服大挑战的经验，Grote 帮助回答了他常听到的问题：

如何有效地设定目标？一个人应该设定多少个目标？

如何评估一个人的行为？行为和结果哪个更重要？

如何确定正确的绩效评估等级？如何向持怀疑态度的员工解释我的评级？

如何告诉某人她没有达到我的期望？如何传达坏消息？

Grote 还解释了如何解决其他棘手的绩效管理任务，包括确定薪酬和解雇表现不佳的员工。

《如何做好绩效评估》以通俗易懂、实用的语言帮助您自信而成功地处理绩效评估，无论您的组织规模或文化如何。这是您出色完成这项艰巨而关键的任务所需要的一本书。

Do you supervise people? If so, this book is for you.

One of a manager’s toughest and most important responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve.

In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face.

Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often:

How do I set goals effectively? How many goals should someone set?

How do I evaluate a person’s behaviors? Which counts more, behaviors or results?

How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee?

How do I tell someone she’s not meeting my expectations? How do I deliver bad news?

Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers.

In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.

作者简介

迪克·格罗特是德克萨斯州达拉斯市格罗特咨询公司的总裁。他是绩效管理专家，著有《绩效评估完全指南》、《绩效评估问答集》、《强制排名：让绩效管理发挥作用》和《纪律处分不惩罚》。

Dick Grote is President of Grote Consulting Corporation in Dallas, Texas. He is an expert in performance management and the author of The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, Forced Ranking: Making Performance Management Work, and Discipline Without Punishment.